While most companies are acutely aware of the hazards of ESD (electrostatic discharge), few are aware of best practices for preventing failures of today's extremely sensitive devices often referred to as Class 0. Virtually all factories will have these devices within the next year.
The lack of awareness is due, in part, to the rapid advancements is device technology that make it difficult for standards organizations to keep pace. S20.20 (ANSI/ESD S20.20) is the best industry standard available and is an excellent foundation for best practices ESD programs. To achieve best practices, companies with advanced technologies have found they must customize S20.20 to avoid unacceptable failure rates in the factory and field.